Important Information

Please read before ordering...

Phone Orders – if ordering by phone please have your phone number, full postcode and menu item numbers ready to give us.

New Online Customers - we call all new customers to verify their details. Please take care when ordering to ensure the address and phone number you provide are correct and that you are available to verify the address.

Delivery Times – we aim to deliver as quickly as possible. Delivery times vary depending on how busy we are, how far away you are and the traffic. It usually takes between 45 and 80 minutes once we receive your order. At peak periods, such as weekends, it may take longer. If so, we aim to notify you as soon as we can.

Delivery Charges – the minimum order value for delivery is £12.as a guide, a £1.50 delivery charge applies to delivery within 2 miles and a £2 delivery charge for deliveries further afield.

Allergies – our dishes are made using various ingredients, such as nuts, groundnut oil, sesame oil, chilli oil, oyster sauce, fish sauce, soya sauce and garlic that some customers may be allergic to. Although precautions are taken to avoid cross contamination, this can still occur. Please inform us if you suffer from an allergy or food intolerance before ordering. Our staff will then advise about the options available.

Change - for security reasons our drivers carry a maximum of £10 in change.

Payment – you can pay online when placing your order via our website, or by cash on delivery or collection. Sorry but we no longer accept cheques.

Prices – all prices are subject to change without prior notice.

Please let us know if you have any questions or suggestions.

Thank you.
Bento by Gourmet Oriental